Author Topic: Please attach the traceback.txt file if you report a crash  (Read 5013 times)

Offline Vaendryl

Please attach the traceback.txt file if you report a crash
« on: April 02, 2014, 02:44:26 pm »
These help me a lot to pinpoint what's going wrong. thanks!
« Last Edit: April 03, 2014, 02:15:31 am by Samu-kun »
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Offline Ledabot

Re: Please attach the traceback.txt file if you report a crash
« Reply #1 on: April 02, 2014, 10:57:59 pm »
It would be good if this got pinned so everyone see this. A lot of the errors/bugs don't cause a traceback though.

Offline Elvis Strunk

Re: Please attach the traceback.txt file if you report a crash
« Reply #2 on: April 02, 2014, 11:11:38 pm »
If this does get pinned, it would be best to add a section to the title telling people to make new threads for each bug. And maybe another section to actually make sure a bug wasn't already reported before posting a new topic about it...

Offline MasterFail

Re: Please attach the traceback.txt file if you report a crash
« Reply #3 on: April 03, 2014, 08:43:07 am »
Yeah, this subforum is descending into chaos a little bit. Maybe tagging the topics would help? Preface the titles with [Open], [Duplicat], [Solved], [Not a bug] etc.? Hell, maybe there could even be some mods appointed just for this subforum to help with this task. I'm sure there are some people who would be willing to help, no?

Offline Elvis Strunk

Re: Please attach the traceback.txt file if you report a crash
« Reply #4 on: April 03, 2014, 01:20:07 pm »
That could be a good idea. Give someone the ability to edit the topics, sort everything a bit to make it more managable, and maybe help answer questions that have already been asked and answered, since people are slightly bad about re-asking stuff.

Offline damanddrew

Re: Please attach the traceback.txt file if you report a crash
« Reply #5 on: February 06, 2015, 12:15:33 pm »
Greetings all,

I don't know if anyone can help me with my error. I just started playing and I received the following error. Please see attachment. Thank you for any help.

Regards,
Andrew

Offline Samu-kun


Offline Fifth Espada

Re: Please attach the traceback.txt file if you report a crash
« Reply #7 on: November 18, 2015, 07:32:56 pm »
This happens when I press start to play the game each time

I'm sorry, but an uncaught exception occurred.

While running game code:
  File "renpy/common/00start.rpy", line 209, in script
    python:
  File "renpy/common/00start.rpy", line 213, in <module>
    renpy.call_in_new_context("_main_menu")
Exception: Creating subsurface failed. child size = (1800.0, 1380.0), crop = (0, 0, 1908.0, 728.0)

-- Full Traceback ------------------------------------------------------------

Full traceback:
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\bootstrap.py", line 281, in bootstrap
    renpy.main.main()
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\main.py", line 466, in main
    run(restart)
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\main.py", line 142, in run
    renpy.execution.run_context(True)
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\execution.py", line 700, in run_context
    context.run()
  File "renpy/common/00start.rpy", line 209, in script
    python:
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\ast.py", line 797, in execute
    renpy.python.py_exec_bytecode(self.code.bytecode, self.hide, store=self.store)
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\python.py", line 1448, in py_exec_bytecode
    exec bytecode in globals, locals
  File "renpy/common/00start.rpy", line 213, in <module>
    renpy.call_in_new_context("_main_menu")
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\game.py", line 309, in call_in_new_context
    return renpy.execution.run_context(False)
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\execution.py", line 700, in run_context
    context.run()
  File "renpy/common/_layout/screen_main_menu.rpym", line 29, in script
    $ ui.interact()
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\ast.py", line 797, in execute
    renpy.python.py_exec_bytecode(self.code.bytecode, self.hide, store=self.store)
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\python.py", line 1448, in py_exec_bytecode
    exec bytecode in globals, locals
  File "renpy/common/_layout/screen_main_menu.rpym", line 29, in <module>
    $ ui.interact()
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\ui.py", line 277, in interact
    rv = renpy.game.interface.interact(roll_forward=roll_forward, **kwargs)
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\display\core.py", line 2346, in interact
    repeat, rv = self.interact_core(preloads=preloads, **kwargs)
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\display\core.py", line 2683, in interact_core
    self.draw_screen(root_widget, fullscreen_video, (not fullscreen_video) or video_frame_drawn)
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\display\core.py", line 1785, in draw_screen
    renpy.config.screen_height,
  File "renpy/display/render.pyx", line 394, in renpy.display.render.render_screen (gen\renpy.display.render.c:6190)
    rv = render(root, width, height, 0, 0)
  File "renpy/display/render.pyx", line 185, in renpy.display.render.render (gen\renpy.display.render.c:2721)
    rv = d.render(widtho, heighto, st, at)
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\display\layout.py", line 650, in render
    surf = render(child, width, height, cst, cat)
  File "renpy/display/render.pyx", line 103, in renpy.display.render.render (gen\renpy.display.render.c:3104)
    cpdef render(d, object widtho, object heighto, double st, double at):
  File "renpy/display/render.pyx", line 185, in renpy.display.render.render (gen\renpy.display.render.c:2721)
    rv = d.render(widtho, heighto, st, at)
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\display\layout.py", line 650, in render
    surf = render(child, width, height, cst, cat)
  File "renpy/display/render.pyx", line 103, in renpy.display.render.render (gen\renpy.display.render.c:3104)
    cpdef render(d, object widtho, object heighto, double st, double at):
  File "renpy/display/render.pyx", line 185, in renpy.display.render.render (gen\renpy.display.render.c:2721)
    rv = d.render(widtho, heighto, st, at)
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\display\layout.py", line 650, in render
    surf = render(child, width, height, cst, cat)
  File "renpy/display/render.pyx", line 103, in renpy.display.render.render (gen\renpy.display.render.c:3104)
    cpdef render(d, object widtho, object heighto, double st, double at):
  File "renpy/display/render.pyx", line 185, in renpy.display.render.render (gen\renpy.display.render.c:2721)
    rv = d.render(widtho, heighto, st, at)
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\display\screen.py", line 610, in render
    child = renpy.display.render.render(self.child, w, h, st, at)
  File "renpy/display/render.pyx", line 103, in renpy.display.render.render (gen\renpy.display.render.c:3104)
    cpdef render(d, object widtho, object heighto, double st, double at):
  File "renpy/display/render.pyx", line 185, in renpy.display.render.render (gen\renpy.display.render.c:2721)
    rv = d.render(widtho, heighto, st, at)
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\display\layout.py", line 650, in render
    surf = render(child, width, height, cst, cat)
  File "renpy/display/render.pyx", line 103, in renpy.display.render.render (gen\renpy.display.render.c:3104)
    cpdef render(d, object widtho, object heighto, double st, double at):
  File "renpy/display/render.pyx", line 185, in renpy.display.render.render (gen\renpy.display.render.c:2721)
    rv = d.render(widtho, heighto, st, at)
  File "renpy/display/accelerator.pyx", line 104, in renpy.display.accelerator.transform_render (gen\renpy.display.accelerator.c:1904)
    cr = render(child, widtho, heighto, st - self.child_st_base, at)
  File "renpy/display/render.pyx", line 185, in renpy.display.render.render (gen\renpy.display.render.c:2721)
    rv = d.render(widtho, heighto, st, at)
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\display\layout.py", line 995, in render
    st, at)
  File "renpy/display/render.pyx", line 103, in renpy.display.render.render (gen\renpy.display.render.c:3104)
    cpdef render(d, object widtho, object heighto, double st, double at):
  File "renpy/display/render.pyx", line 185, in renpy.display.render.render (gen\renpy.display.render.c:2721)
    rv = d.render(widtho, heighto, st, at)
  File "C:\Users\Dread\Downloads\SunriderLiberationDay-B10-all (1)\SunriderLiberationDay-B10-all\renpy\display\layout.py", line 650, in render
    surf = render(child, width, height, cst, cat)
  File "renpy/display/render.pyx", line 103, in renpy.display.render.render (gen\renpy.display.render.c:3104)
    cpdef render(d, object widtho, object heighto, double st, double at):
  File "renpy/display/render.pyx", line 194, in renpy.display.render.render (gen\renpy.display.render.c:2897)
    rv = rv.subsurface((0, 0, rv.width, rv.height), focus=True)
  File "renpy/display/render.pyx", line 783, in renpy.display.render.Render.subsurface (gen\renpy.display.render.c:10586)
    raise Exception("Creating subsurface failed. child size = ({}, {}), crop = {!r}".format(childw, childh, crop))
Exception: Creating subsurface failed. child size = (1800.0, 1380.0), crop = (0, 0, 1908.0, 728.0)

Offline Samu-kun

Re: Please attach the traceback.txt file if you report a crash
« Reply #8 on: November 19, 2015, 08:10:58 am »
That could be the result of missing or corrupted game engine data. Try deleting the beta and downloading a new copy.

Offline Fifth Espada

Re: Please attach the traceback.txt file if you report a crash
« Reply #9 on: November 19, 2015, 12:36:32 am »
I have already and got the same error that pops up unfortunately

Offline Samu-kun

Re: Please attach the traceback.txt file if you report a crash
« Reply #10 on: November 19, 2015, 09:00:10 am »
When was the last time you updated your graphics card drivers? Maybe one of the files is corrupted so downloading the latest drivers again could fix the problem.

Offline Fifth Espada

Re: Please attach the traceback.txt file if you report a crash
« Reply #11 on: November 19, 2015, 12:53:56 am »
Hmmm, I didn't think of that. Will look into it.

Offline Histidine

Re: Please attach the traceback.txt file if you report a crash
« Reply #12 on: November 19, 2015, 01:20:04 am »
Ren'Py bug perhaps? It's apparently fixed in the 6.99 release.

Offline Samu-kun

Re: Please attach the traceback.txt file if you report a crash
« Reply #13 on: November 19, 2015, 11:29:55 am »
Damn. You can either manually replace the engine data with the latest renpy yourself or just wait until Beta 11 for the fix to be rolled out.

Offline Fifth Espada

Re: Please attach the traceback.txt file if you report a crash
« Reply #14 on: November 19, 2015, 01:16:41 pm »
Hmmm, but would upgrading the graphics card still be a viable option?